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Compliments / Complaints

Note: At our company, we take customer safety very seriously. To ensure the highest level of security, we have implemented various measures. Firstly, all trips are meticulously recorded in our advanced dispatch system, which allows us to keep track of every detail. In addition, our vehicles are equipped with state-of-the-art security cameras that not only capture video but also have voice recording capabilities. These recordings are securely stored and are not accessible by the drivers themselves, guaranteeing the privacy and confidentiality of our customers.

Our commitment to customer safety goes beyond just recording trips and having security cameras. We have a strict code of conduct that all our drivers must adhere to. In the rare event that a complaint is received, we take immediate action. Each complaint is thoroughly investigated, and appropriate measures are taken to address the issue and prevent its recurrence. We understand the importance of ensuring a safe and comfortable experience for all our customers, and we continuously strive to maintain the highest standards in the services we provide.

Your safety is our top priority. We want you to feel confident and secure when using our services. Rest assured that we are dedicated to upholding the highest level of professionalism, accountability, and customer satisfaction.